TRI SUPPORT DETAILS

New to TRI? Most of the information you need to access services at TRI is on the Intranet. A TRI specific username and password is required to access all systems at TRI. The username will start with 't' and use the first letter of your first name, followed by the first 6 digits of your last name. This is setup as part of your induction process by your employing institute, but if you do not have access please contact your partner IT below. 

Partner IT Support

IT services at TRI are managed, in the first instance, by your employing institute. Please use the contact details below for any of the following IT support issues:

  • Setting up of your TRI username & password
  • Computer issues
  • Email
  • Software

07 316 32587 1800 198 175 07 3138 4000 07 3365 6000 07 344 37070

Click to Email Mater

Click to Email Qld Health

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Click to Email UQ IT

Click to Email TRI IT

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www.ithelpdesk.qut.edu.au

its.uq.edu.au

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Phone Services

Please note that all other information relating to your occupancy at TRI is available on the TRI intranet including information about phones and phone setup. 

> Login to the Intranet for more information about TRI phone setup

scientific services team

If you have a question that hasn't been answered or an issue which IT is unable to resolve, please discuss with your floor manager who can direct you to the appropriate channel. TRI has four Scientific Services Managers and two Scientific Services Officers. You can find them located just inside the western door on all research floors.

Bene Watson

Level 6

LUKE DEVITT

Level 5

Sophie Courtney

Level 4

Andrew Cumming

Level 3

(Acting) Scientific Services Manager
benedette.watson@tri.edu.au
Phone ext: 37600

Scientific Services Manager
luke.devitt@tri.edu.au
Phone ext: 37500

Scientific Services Manager
[email protected]
Phone  ext: 37400

Senior Scientific Services Manager
[email protected] 
Phone ext: 37300

Lesa ostini

RICHARD LINEDALE

 

 
   

Scientific Services Officer
[email protected]
Phone ext: 38128

Scientific Services Officer
[email protected]
Phone ext: 37854