TRI SUPPORT DETAILS

New to TRI? Most of the information you need to access services at TRI is on the Intranet. A TRI specific username and password is required to access all systems at TRI. The username will start with 't' and use the first letter of your first name, followed by the first 6 digits of your last name. This is setup as part of your induction process by your employing institute, but if you do not have access please contact your partner IT below. 

Partner IT Support

IT services at TRI are managed, in the first instance, by your employing institute. Please use the contact details below for any of the following IT support issues:

  • Setting up of your TRI username & password
  • Computer issues
  • Email
  • Software

07 316 32587 1800 198 175 07 3138 4000 07 3365 6000 07 344 37070

Click to Email Mater

Click to Email Qld Health

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Click to Email UQ IT

Click to Email TRI IT

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www.ithelpdesk.qut.edu.au

its.uq.edu.au

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Phone Services

Please note that all other information relating to your occupancy at TRI is available on the TRI intranet including information about phones and phone setup. 

> Login to the Intranet for more information about TRI phone setup

Floor Managers

If you have a question that hasn't been answered or an issue which IT is unable to resolve, please discuss with your floor manager who can direct you to the appropriate channel. TRI has four Floor Managers and two Scientific Services Officers. You can find them located just inside the western door on all research floors.

JODIE ROBINSON

LEVEL 6

SOPHIE COURTNEY

LEVEL 5

LUKE DEVITT

LEVEL 4

ANDREW CUMMING

LEVEL 3

Floor Manager
[email protected]
Phone 37600

Floor Manager
[email protected]
Phone  37500

Floor Manager
 [email protected]  
Phone 37400

Senior Floor Manager
[email protected]  
Phone 37300

 

BENE WATSON

LESA OSTINI

 
   
 

Scientific Services Officer
[email protected]
Phone 37765

Scientific Services Officer 
[email protected]
Phone 38128